Three common logistics problems and solutions

As a business owner, it's important to reduce your budget and increase your profit, especially when it comes to shipping. Shipping becomes one of the biggest challenges in e-commerce industry. So this passage will list some of problems and corresponding solutions meet in logistics to help sellers reduce their costs.

1. How to deal with  lost and damaged packages?

It seems every seller will meet this kind of problems.

During shipping process, some situations are completely out of control. Parcels may never be delivered to customer or packages are intact in shipping process, but poorly damaged when it shows up at customer's doorstep. 

In these scenarios, customer may fell upset for your business in some certain, but how you deal with these situations matters customers leaving your company a lasting impression. 

So you need to make a full preparation to handle them quickly and effectively. On the one hand, you need to ensure your customers won't have any loss. On the other hand, you also need to make sure your need't pay for any cost.

Corresponding solutions

As a seller, the best way for you to protect your business from losing money on lost and damaged shipments is purchasing shipping insurance. 

Shipping insurance can help you transfer the risk to courier company that shipping your products. So you needn't pay any loss for those out of control situations that mention above.

Different courier companies have different insurance price while some courier companies may automatically include shipping insurance. So you can save some money on insurance paying.

Shipping insurance is a small investment but will help you save time ,money and will help you reduce customer complains. Once unhappy things happen, you can easy deal well with situations before customer making a bad review to your store and also you can easy know how to get your money back.

2. How does seller safely ship products by using freight shipping?

For some business,  shipping packages just by mail is hard to satisfy the needs of business. Some packages are too huge and overweight that can't be shipping by standard way,for this situation, sellers usually shipping packages by freight shipping. Surely, freight shipping can save money, but you have to consider to safely ship your parcels, improper packaging can lead to products damaged and missed.

Corresponding solutions

• Use a Proper Pallet: Choose pallets large enough to prevent overhang of shipment pieces and the pallet should be made of wood or plastic and able to withstand the stress of being hauled and lifted. Pallets with four-way forklift entry are preferred as they help to improve handling and reduce damage to the shipment.

• Packaging in a proper way: Using new corrugated boxes (avoid using old boxes). Boxes must be free of any punctures, tears or corner damage and flaps must remain intact. Ensure each item is surrounded by packaging material  like packing peanuts or bubble wrap to fill up any empty space to protect the contents and to prevent movement inside the box.

3. How to effectively track order information?

As business goes bigger and bigger, tens of thousands of packages  are need to be tracked. At this time, sellers will hire more people to do this job. Besides, on corresponding courier website, only allow people to track packages no more than 20 for one time, that means you need to pay much time on this job. So, batch tracking packages may be one of the biggest challenges in logistics.

Corresponding solutions

To solve this problem, a batch tracking tool for packages becomes very important. There are many batch tracking tools, Trackingmore is one of them which has main characteristics as follows:

• Track in a short time: When you need to track tens of thousands of packages' logistics information within 15 minutes, entering all tracking number to Trackingmore system using excel forms, then you will soon get your logistics information after clicking the tracking button.

• Classify and Summarize: After you got your logistics information you will find that Trackingmore system has made a classification and summarization to all of your packages. You will find packages are divided into 8 statuses, such as Transit, Delivered, Out of delivered, Not found, Failed Attempt and etc. You can easily see logistics status of your every package.

• Make a mark: You can make a mark to returned packages or those packages you want to deal with in a special way.

• Email Alerts: It means when packages reach in certain status, system will send emails to customers to remind. 

 Hope all of these solutions can help you for logistics problems.